Types of Operation Jobs at EdTech Companies
An operations team is essential to any organization, especially for EdTech companies. The operations team ensures that the company's products and services run smoothly and are responsible for a wide range of tasks.
These roles tend to work behind the scenes to better the product and its marketability. They require a variety of skills, a number of which are highly transferable from teaching. If you’re looking for a job outside of the classroom and beginning your former teacher life at an EdTech company, jobs in operations might be best for you.
Customer support vs. customer success jobs: The key differences for transitioning educators
While these two roles are similar in title and may work closely together on certain goals, there are a number of key differences between them. Customer support and customer success jobs are excellent positions for transitioning educators in the EdTech space, but it’s important to understand their unique functions.